Receivables Manager – Credit Control & Collections (FMCG Distribution, Dubai)

About Bagason

Bagason Middle East General Trading LLC is a Dubai-based FMCG distribution and food trading company supplying supermarkets, hypermarkets, groceries, HoReCa and e-commerce channels across the UAE and wider GCC. We manage a portfolio of international and own-label food and beverage brands through van sales, key accounts, modern trade and marketplace channels, backed by our own warehousing, cold chain and food production operations.

The role

You own the company's receivables — the policy, the team and the number. Your success is measured in DSO, overdue percentage and bad-debt provision, and you are expected to change all three.

What you'll do

• Own the AR ledger end to end across all channels — general trade, modern trade, key accounts, HoReCa and e-commerce marketplaces.
• Set and enforce credit policy: customer credit assessment, credit limits, payment terms, security cheques, trade licence and documentation checks, and the order-release/blocking rules.
• Drive DSO and overdue reduction with a structured collection calendar, escalation ladder and weekly review with Sales leadership.
• Lead, coach and performance-manage the receivables team (executives and collectors), including route collection staff.
• Govern PDC handling end to end — custody, deposit scheduling, dishonour response and the legal escalation path for defaulters.
• Chair the AR review meeting with Sales and the GM; present ageing, risk accounts, and recommended stop-supply or legal action.
• Own the bad-debt provision, write-off proposals and the AR portion of month-end close and external audit.
• Resolve systemic dispute causes — pricing, rebates, claims, returns and expiry — by fixing the process, not just the individual invoice.
• Report AR KPIs to management: DSO, ageing buckets, collection efficiency, dispute ageing, credit exposure by customer and by channel.

What you need

• 6+ years in receivables / credit control with at least 2 years leading a team, in FMCG, food, distribution or trading in the UAE.
• Demonstrated DSO improvement — you can quote the before and after.
• Deep UAE commercial credit knowledge: cheque law and dishonour handling, security documentation, legal recovery routes, and supermarket / modern-trade deduction practices.
• Strong ERP and reporting — Odoo preferred — and advanced Excel.
• Bachelor's in Finance/Accounting; CA / ACCA / CMA part-qualified or qualified is an advantage.
• The judgement to balance protecting cash against not strangling sales.

What we offer

Employment visa and medical insurance as per UAE Labour Law · annual leave and air ticket · performance incentive · training and progression inside a growing FMCG group.

Location: National Industries Park, Dubai, United Arab Emirates
Job type: Full-time, on-site

Bagason is an equal-opportunity employer. We consider all qualified applicants without regard to nationality, gender, religion, age or marital status.

How to apply: click Apply and complete the short screening form. Applications without the screening form completed will not be reviewed.